1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Company Name (if applicable)

Order Information

• Products Purchased
• Order History
• Payment Status
• Transaction Details

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies & Tracking Information

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Verify payments
• Send order confirmations
• Improve our website and services
• Personalize your shopping experience
• Prevent fraud and unauthorized activities
• Respond to customer inquiries
• Comply with legal obligations

With your permission, we may also send:

• Promotional Offers
• New Product Launches
• Seasonal Collections
• Discount Campaigns
• Newsletters

You may unsubscribe from promotional emails at any time.

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3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials.

All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

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4. Cookies

Our website uses cookies to:

• Improve website performance
• Remember your preferences
• Analyze visitor behavior
• Enhance user experience
• Support marketing campaigns

You can disable cookies through your browser settings; however, some website features may not function properly.

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5. Sharing of Information

We value your privacy.

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers when necessary, including:

• Shipping & Logistics Partners
• Payment Gateway Providers
• IT & Hosting Providers
• Customer Support Services
• Legal Authorities (when required by law)

All partners are expected to maintain the confidentiality and security of your information.

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6. Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information from:

• Unauthorized Access
• Data Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no internet transmission is 100% secure.

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7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Prevent fraudulent activities

Once no longer required, your information is securely deleted or anonymized.

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8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent
• Request a copy of your stored information
• Restrict certain data processing activities

To exercise these rights, please contact us using the details below.

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9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing personal information.

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10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, it will be removed promptly.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

The updated version will always be published on this page with the revised effective date.

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12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Lambda

Email: support@lambda.in (Replace with your official email)

Phone: +91-XXXXXXXXXX

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM